AI capability

Model capabilities shaped into useful, controlled, and understandable product experiences.

A practical view of the ai tools we use, what each one is useful for, and how the capability connects to product delivery.

Knowledge assistantsWorkflow automationDocument intelligenceSupport copilots

Tool map

A role for every technology.

Technology names are easy to list. The important part is understanding what each choice contributes.

01

OpenAI

Language, reasoning, and multimodal product features

RAGLangChain
02

Claude

Knowledge work and document-oriented experiences

RAGEvaluation
03

Gemini

Multimodal and Google-ecosystem AI workflows

Vertex AIRAG
04

LangChain

Orchestration for retrieval and tool-using workflows

PythonVector search
05

RAG

Answers grounded in selected business knowledge

EmbeddingsEvaluation

Product applications

Where ai capability creates leverage.

01

Knowledge assistants

02

Workflow automation

03

Document intelligence

04

Support copilots

Need a technical direction?

Start with the constraint. Then choose the tool.

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